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Nolié

Refund & Returns Policy

Order Confirmation

Please review product, size, colour, address and phone details before confirming your order.

Size Assistance

Use the Size Guide or contact customer care before ordering if you need help choosing a size.

Inspection Upon Delivery

Where courier inspection is available, check the item before accepting it. Keep the garment unused, unworn, tagged and in its original packaging.

After Acceptance

After delivery is accepted, returns are limited according to product condition and applicable consumer requirements. Contact us promptly with the order number and clear photographs.

Return Conditions

Items must remain unused, unworn, unwashed, unaltered and returned with all original tags and packaging.

Exchanges

Size exchanges depend on stock availability and may require an additional delivery fee.

Damaged or Incorrect Items

Contact customer care promptly if an item arrives damaged or differs from the confirmed order.

Refund Processing

Approved refunds are processed to the agreed method after the returned item is inspected. Processing time can vary by payment provider.

Nolié Promises

Every request is reviewed carefully and handled as clearly and fairly as possible.